Business Description

COMPUTER TROUBLESHOOTERS is the world's largest and best computer service franchise. Over 420 locations in 20 countries provide personal, friendly on-site services to business and residential customers. See www.comptroub.com

Franchisor Background

Year Established:  1997

Franchising Since:  1997

Operating Units:
Franchised Units:	495	100%
Company-Owned Units:	0	0%
Total Operating Units:	495	100.0%
Geographic Distribution: U.S.: 219 46.1% In 33 States Canada: 12 2.5% In 3 Canadian Provinces International: 244 51.4% In 1 Foreign Countries   Total: 475 100.0%

North America:
States/Provinces with the largest number of operating units:

Density	Units
1. California	16
2. Pennsylvania	19
3. Texas	16

Registered in Following Registration States: California, Florida, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, Oregon, Virginia, Washington, Wisconsin

Financial Requirements

Investment:
Minimum Net Worth:	$20K
Cash Investment:	$24-34K
Total Investment:	$24-34K
Average Total Investment:	$30K
Fees:
Initial Franchise Fee:	$19.5K
Average Franchise Fee:	$19K
On-Going Royalty:	$330/Mo.
Average Royalty:	-1%
Advertising Fee:	$70/Mo.

Average Number of Employees: 1 Full-time, 0 Part-time

Space Needs (in square footage):

Preferred Sites: Home-based

Other Sites:

Encourage Conversions? Yes

Earnings Claims Provided?: No

Franchisee Qualifications
Ranked from 1 (unimportant) to 5 (important):
Financial Net Worth:	2
General Business Experience:	3
Specific Industry Experience:	4
Formal Education:	3
Psychological Profile:	3
Personal Interview(s):	3
Terms of Contract
Term of Initial Contract:	10 Year(s)
Term of Renewal Period:	10 Year(s)
Passive Ownership:	Allowed, But Discouraged
Area Development Agreements?	Yes, for 1 Year(s)
Sub-Franchising Contracts?	Yes
Franchisees Allowed to Expand Within Territory?	Yes
Support and Training
International Franchise Association:	No
Canadian Franchise Association:	No
Franchisee Association/Member:	No
Size of Corporate Staff:	5
Site Selection Assistance?	Yes
Lease Negotiation Assistance?	Not Applicable
Financial Assistance?	Yes, Indirect
Marketing Support:
Co-Op Advertising:	No
National Advertising:	Yes
Regional Advertising:	No
Local Advertising:	No
Marketing Materials:	Ad Slicks, Brochures, Catalogs, Coupons/rebates, Direct Mailers, Emails, Promotional Items, Radio Ads, Site Signs, Television Ads, Trade Show Exhibits, Videos
Additional Services:	None Specified
Other Marketing Support:	None Specified
On-Going Support:
Central Data Processing:	Not Applicable
Central Purchasing:	Not Applicable
Field Operation Evaluation:	Not Applicable
Field Training:	At Additional Cost
Initial Store Opening:	Not Applicable
Inventory Control:	Not Applicable
Franchisee Newsletter:	Included in Fees
Regional or National Meetings:	At Additional Cost
800 Telephone Hotline:	At Additional Cost
Training:
1. Atlanta	2-3 Days
Expansion Plans
Projected New Units Over Next 12 months: 30 U.S.: Yes, All United States Canada: Yes, All Canada Overseas: Yes, All Countries	Request Franchisor Info   Submit an online form to receive information from Computer TroubleShooters.