Business Description

For nearly 40 years, White Hen has served as one of the premier convenience retailers in metropolitan Chicago and greater Boston. 275 stores serve more than a quarter million customers each day with a full line of distinctive products including national brands, fresh sliced-to-order deli items, custom-crafted sandwiches, fresh salads, gourmet soup, the country's best coffee, blended smoothies and shakes and more.

Franchisor Background

Year Established:  1965

Franchising Since:  1965

Operating Units:
Franchised Units:	264	100%
Company-Owned Units:	0	0%
Total Operating Units:	264	100.0%
Geographic Distribution: U.S.: 264 100% In 3 States Canada: 0 0% In 0 Canadian Provinces International: 0 0% In 0 Foreign Countries   Total: 264 100.0%

North America:
States/Provinces with the largest number of operating units:

Density	Units
1. Illinois	0
2. Indiana	0
3. Massachusetts	0

Registered in Following Registration States: Illinois, Indiana

Financial Requirements

Investment:
Minimum Net Worth:	$NA
Cash Investment:	$40-70K
Total Investment:	$55-250K
Average Total Investment:	$152K
Fees:
Initial Franchise Fee:	$25K
Average Franchise Fee:	$25K
On-Going Royalty:	8%+
Average Royalty:	8%
Advertising Fee:	Included

Average Number of Employees: 2 Full-time, 12 Part-time

Space Needs (in square footage): 2,500

Preferred Sites: Free-standing Building, Strip Center

Other Sites:

Encourage Conversions? Not Applicable

Earnings Claims Provided?: Yes

Franchisee Qualifications
Ranked from 1 (unimportant) to 5 (important):
Financial Net Worth:	2
General Business Experience:	4
Specific Industry Experience:	3
Formal Education:	2
Psychological Profile:	3
Personal Interview(s):	5
Terms of Contract
Term of Initial Contract:	5 Year(s)
Term of Renewal Period:	5 Year(s)
Passive Ownership:	Not Allowed
Area Development Agreements?	No
Sub-Franchising Contracts?	No
Franchisees Allowed to Expand Within Territory?	Yes
Support and Training
International Franchise Association:	Yes
Canadian Franchise Association:	No
Franchisee Association/Member:	Yes, Member
Size of Corporate Staff:	120
Site Selection Assistance?	Not Applicable
Lease Negotiation Assistance?	Not Applicable
Financial Assistance?	Yes, Indirect
Marketing Support:
Co-Op Advertising:	Yes
National Advertising:	No
Regional Advertising:	No
Local Advertising:	No
Marketing Materials:	None Specified
Additional Services:	None Specified
Other Marketing Support:	None Specified
On-Going Support:
Central Data Processing:	Included in Fees
Central Purchasing:	Included in Fees
Field Operation Evaluation:	Included in Fees
Field Training:	Included in Fees
Initial Store Opening:	Included in Fees
Inventory Control:	Included in Fees
Franchisee Newsletter:	Included in Fees
Regional or National Meetings:	Included in Fees
800 Telephone Hotline:	Included in Fees
Training:
1. Corporate Office	1 Week
2. On-Site	2 Weeks
Expansion Plans
Projected New Units Over Next 12 months: 10 U.S.: Yes, IL, MA, NH, IN Only Canada: No Overseas: No	Request Franchisor Info   Submit an online form to receive information from White Hen Pantry.