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ServiceMaster
Clean has been a leader in franchising for over 50
years. The company has grown from simple rug cleaning
to a diverse set of business opportunities including
commercial cleaning, janitorial services, residential
cleaning, and disaster restoration for residences
and businesses. This variety of licenses allows you
to build a business in the field that best suits your
interests and skills.
Janitorial
Services franchise - a business providing janitorial
services to office buildings, retail centers, schools
and other institutions on a daily, weekly or monthly
basis
Commercial Cleaning franchise - a business providing
regular carpet maintenance and specialty cleaning
services to the management or tenants of any commercial
or institutional building
Disaster Restoration franchise - a business
providing cleaning and pack out services for residential
and commercial property losses due to fire, water
or smoke damage.
Residential Cleaning Services franchise - a
business specializing in the cleaning of carpets,
upholstery, floors and walls in homes, apartments
and condominiums
ServiceMaster
Clean fosters a culture of support
With over 4,000 business owners in nine countries,
ServiceMaster Clean has an established network of
fellow service providers who are committed to help
you. For example, Charles Horton, an 18-year ServiceMaster
Clean African-American owner in Oberlin, Ohio built
his business and then financially helped establish
several other owners in Cleveland, Ohio. "I grew
up on the East side of Detroit, and I'm one of those
kids who made it," says Horton. "I didn't
have a lot of money, but I was able to build a successful
business with ServiceMaster Clean and I want to share
the things I have learned," he adds. Horton,
a community leader with ties to The Rotary Club, The
Urban League, The Exchange Club, Lorraine Community
Foundation, Board of Trustees for his church and many
other organizations exemplifies the corporate objectives
established by The ServiceMaster Company.
ServiceMaster
Clean Objectives
To
Honor God in all we do
To Help people develop
To Pursue excellence
To Grow profitably
For
Maury Mungin, the corporate staff have also been an
important resource. "The regional management
office is always there for you. Whatever you need,
whenever you need it, they respond," he says.
In business for himself since 1997, Mungin has benefited
from such help as financing equipment and providing
information quickly that can help him provide prompt,
appropriate service to his customers. "I didn't
have a lot of capital and no real knowledge of how
to run a business," he recalls about his early
days. "My regional manager sent people from his
office to help me set up and organize my business.
He wanted me to succeed. He had come here from another
country, so he understands what it is like to be perceived
as a minority."
ServiceMaster
Clean — highest quality brand in the business
In addition to its unique philosophy built around
servant leadership, ServiceMaster Clean is exceptional
for the size and focus of its parent company. The
ServiceMaster Company is a Fortune 500 company with
customer revenues of approximately $5.1 billion. The
firm owns well-respected brands such as Terminix,
TruGreen ChemLawn, American Residential Services,
Rescue Rooter, Merry Maids, American Home Shield,
AmeriSpec, Furniture Medic and ServiceMaster Clean.
ServiceMaster
Clean itself is the best known brand in the cleaning
industry, based on national research that shows the
brand is 75% more recognized than the nearest cleaning
competitor. This provides an important benefit to
ServiceMaster Clean owners. According to Charles Horton,
"Many times when people think about self employment,
they go into it undercapitalized," he comments.
"It can take several years before you are comfortable
with whether you are going to make it long term. But
with ServiceMaster Clean, things can happen faster.
Because it is a well known name, it becomes much easier
to generate new business, and establish relationships
with organizations who want to be associated with
other quality organizations."
Within
the franchising industry, ServiceMaster Clean consistently
maintains a high profile and strong recognition. Recently
ranked within the Top 20 out of 500 franchises surveyed
by Entrepreneur magazine, and #2 for home-based businesses,
it has also been named the #1 franchise by Success
magazine.
The
professionalism and quality of the ServiceMaster Clean
company is apparent in its training, marketing and
products and equipment.
New
owners participate in two-week intensive training
at a state-of-the-art training center in Memphis,
Tennessee. An easy-to-use online manual provides over
100,000 pages of searchable text for training staff.
Ongoing training is available at the company's annual
convention along with regional seminars to keep up-to-date
on trends and products in the cleaning industry.
National
advertising and customizable marketing materials ensure
the ServiceMaster Clean identity continues to grow.
Marketing programs include national television advertising,
targeted direct mail, professional brochures and a
website that can be easily customized to market your
business locally. In addition, ServiceMaster Clean
owners benefit from a centralized 1-800-WE SERVE call
center available 24 hours a day through The ServiceMaster
Home Service Center.
Proprietary
products developed for maximum performance at the
best possible price are also part of the benefits
you receive as a ServiceMaster Clean owner.
ServiceMaster
Clean focuses on your growth
ServiceMaster Clean President Mike Isakson, who established
and built both a ServiceMaster Clean and a Merry Maids
business over a 13-year period, says, "The bottom
line for me is that we're here to serve our owners.
When they grow, we grow." Isakson is one of many
managers at ServiceMaster Clean who have come from
the ranks of franchise owners. In fact, 75% of the
upper management team has owned or worked in a ServiceMaster
franchise.
Maury
Mungin has seen this in the way ServiceMaster Clean
helps its owners function as true entrepreneurs. "The
reality is, compared to other franchises that might
look similar, ServiceMaster Clean gives you by far
the most independence," he says. This allows
owners to generate the kind of customers, revenues
and relationships that suit their needs - and that
they truly own.
Jorge
Valdes, noted for his national ministry to young people
at risk called Coming Clean, began a ServiceMaster
Clean franchise with his wife Sue and other family
members, as a way to generate family income. "If
you commit yourself to the organization and just follow
the directions they provide, there is really a strong
structure there for success," he believes. "You
are really standing on the shoulders of giants,"
he says, "and that allows you to be part of something
big - not just a little business." As former
Rookies of the Year, he and Sue have grown their business
from operating out of their basement to a large office
and training facility that supports their cleaning
and restoration operations, as well as provides seminars
on disaster restoration techniques - in just three
years.
Isakson
and Vice President for Market Development David Messenger
have also brought focus to increasing diversity among
business owners.
"Our
businesses serve a broad cross section of North America,
and our employees come from a variety of backgrounds,"
comments Messenger. "We think it is important
to reflect this diversity in our mix of owners."
Minority entrepreneurs receive a discount on start-up
costs, and qualified candidates are eligible to finance
up to 80% of the total investment as well. The ServiceMaster
Acceptance Company (SMAC) also offers franchise owners
continual financial assistance, capital loans and
vehicle loans.
Opportunities
are available nationwide. Call 1-800-RUN-YOURS or
visit the website at www.ownafranchise.com.
Furniture
Medic - Another Growth Opportunity from ServiceMaster
Another franchise within the ServiceMaster family
also offers opportunities for growth in both the residential
and commercial sectors.
Furniture
Medic, a growing brand with over 600 franchises worldwide,
is the #1 leader in restoration and repair of wood
surfaces and furniture. Significant training and technical
support are provided for all owners, so woodworking
experience is not required. This unique business can
generate revenue from a variety of sources, including
residential customers, insurance adjusters, moving
and storage companies, hotels, restaurants, office
buildings and more.
Opportunities
are available nationwide. Call 1-800-RUN-YOURS or
visit the website at www.furnituremedicfranchise.com.
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