Business Description

FRIENDLY'S is a full-service restaurant chain with ice cream a key point of difference. FRIENDLY'S has experienced growth in every year since 2000. The franchisee will receive support, including training, marketing, site selection, restaurant openings and on-going operational assistance.

Franchisor Background

Year Established:  1935

Franchising Since:  1997

Operating Units:
Franchised Units:	206	39.6%
Company-Owned Units:	314	60.4%
Total Operating Units:	520	100.0%
Geographic Distribution: U.S.: 520 100% In 16 States Canada: 0 0% In 0 Canadian Provinces International: 0 0% In 0 Foreign Countries   Total: 520 100.0%

North America:
States/Provinces with the largest number of operating units:

Density	Units
1. Massachusetts	122
2. New York	115
3. Pennsylvania	66

Registered in Following Registration States: Florida, Illinois, Indiana, Maryland, New York, Rhode Island, Virginia

Financial Requirements

Investment:
Minimum Net Worth:	$1.5MM-650Liq
Cash Investment:	$400-500K
Total Investment:	$499K-1.94MM
Average Total Investment:	$1469K
Fees:
Initial Franchise Fee:	$30-35K
Average Franchise Fee:	$32K
On-Going Royalty:	4%
Average Royalty:	4%
Advertising Fee:	3%

Average Number of Employees: 40 Full-time, 35 Part-time

Space Needs (in square footage): 4,500

Preferred Sites: Free-standing Building

Other Sites:

Encourage Conversions? Yes

Earnings Claims Provided?: Yes

Franchisee Qualifications
Ranked from 1 (unimportant) to 5 (important):
Financial Net Worth:	N/A
General Business Experience:	N/A
Specific Industry Experience:	N/A
Formal Education:	N/A
Psychological Profile:	N/A
Personal Interview(s):	N/A
Terms of Contract
Term of Initial Contract:	20 Year(s)
Term of Renewal Period:	10-20 Year(s)
Passive Ownership:	Not Allowed
Area Development Agreements?	Yes, for 1 Year(s)
Sub-Franchising Contracts?	No
Franchisees Allowed to Expand Within Territory?	Yes
Support and Training
International Franchise Association:	Yes
Canadian Franchise Association:	No
Franchisee Association/Member:	No
Size of Corporate Staff:	325
Site Selection Assistance?	Yes
Lease Negotiation Assistance?	No
Financial Assistance?	No
Marketing Support:
Co-Op Advertising:	No
National Advertising:	No
Regional Advertising:	No
Local Advertising:	No
Marketing Materials:	None Specified
Additional Services:	None Specified
Other Marketing Support:	None Specified
On-Going Support:
Central Data Processing:	Included in Fees
Central Purchasing:	At Additional Cost
Field Operation Evaluation:	Included in Fees
Field Training:	At Additional Cost
Initial Store Opening:	Included in Fees
Inventory Control:	Included in Fees
Franchisee Newsletter:	Included in Fees
Regional or National Meetings:	At Additional Cost
800 Telephone Hotline:	Not Applicable
Training:
1. Corporate Training Center	12 Weeks
Expansion Plans
Projected New Units Over Next 12 months: 10 U.S.: Yes, SE, NE, Mid-Atlantic Canada: No Overseas: No	Request Franchisor Info   Submit an online form to receive information from Friendly's Restaurants.