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Computer TroubleShooters
 

COMPUTER TROUBLESHOOTERS is the world's largest and best computer service franchise. Over 420 locations in 20 countries provide personal, friendly on-site services to business and residential customers. See www.comptroub.com

Franchisor Background

Year Established:

  1999

Franchising Since:

  1999

IFA Member



Operating Units:

Franchised Units:220 100%  
Company-Owned Units:0 0%  
 ______ _____  
Total Operating Units:220 100%  
 

Geographic Distribution:

U.S.:220 44.2% In 33 States
Canada:33 6.6% In 3 Canadian Provinces
International:245 49.2% In 1 Foreign Countries
 ______ _____  
Total:498 100%  
 

North America:

States/Provinces with the largest number of operating units:
DensityUnits    
1. Pennsylvania19
2. Texas16
3. California16

Registered in Following Registration States:

   California, Florida, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, Oregon, Virginia, Washington, Wisconsin

Financial Requirements

Investment:

Minimum Net Worth:$20K
Cash Investment:$24-34K
Total Investment:$26.8-37.5K
Average Total Investment:$32K
 

Fees:

Initial Franchise Fee:$19.5K
Average Franchise Fee:$19K
On-Going Royalty:$330/Mo.
Average Royalty:-1%
Advertising Fee:$70/Mo.

Average Number of Employees:

   1 Full-time, 0 Part-time

Space Needs (in square footage):

   N/A

Preferred Sites:

   Home-based

Other Sites:

  

Encourage Conversions?

   Yes

Earnings Claims Provided?

   No

Listed in the SBA Registry?

   No

Support and Training

International Franchise Association:Yes
Canadian Franchise Association:No
Franchisee Association/Member:No
Size of Corporate Staff:5
Site Selection Assistance?Yes
Lease Negotiation Assistance?Not Applicable
Financial Assistance?Yes, Indirect
 

Marketing Support:

Co-Op Advertising:No
National Advertising:Yes
Regional Advertising:No
Local Advertising:No
Marketing Materials:Ad Slicks, Brochures, Catalogs, Coupons/rebates, Direct Mailers, Emails, Promotional Items, Radio Ads, Site Signs, Television Ads, Trade Show Exhibits, Videos
Additional Services:None Specified
Other Marketing Support:None Specified
 

On-Going Support:

Central Data Processing:Not Applicable
Central Purchasing:Not Applicable
Field Operation Evaluation:Not Applicable
Field Training:At Additional Cost
Initial Store Opening:Not Applicable
Inventory Control:Not Applicable
Franchisee Newsletter:Included in Fees
Regional or National Meetings:At Additional Cost
800 Telephone Hotline:At Additional Cost
 

Training:

1. Atlanta2-3 Days
 

Franchisee Qualifications

Ranked from 1 (unimportant) to 5 (important):
 
Financial Net Worth:2
General Business Experience:3
Specific Industry Experience:4
Formal Education:3
Psychological Profile:3
Personal Interview(s):3

Minority Representation

Units Owned by Minorities:

African-American:3%
Asian-American:6%
Hispanic:3%
Native American:1%
Other:7%
Specific Minority:Although we strongly support the objectives of the NMFI, we do not yet have any specific programs in place at this time.

Terms of Contract

Term of Initial Contract:10 Year(s)
Term of Renewal Period:10 Year(s)
Passive Ownership:Allowed, But Discouraged
Area Development Agreements?Yes, for 1 Year(s)
Sub-Franchising Contracts?Yes
Franchisees Allowed to Expand Within Territory?Yes

Expansion Plans

Projected New Units Over Next 12 months:

   30
U.S.:Yes, All United States
Canada:Yes, All Canada
Overseas:Yes, All Countries
 
 
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